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Public Lighting Service Framework – seeking feedback from customers - Circular 35.7

To Chief Executive Officer
Community Services Staff
Corporate Services Staff
Economic Development and Tourism Staff
Emergency and Risk Management Staff
Environment Staff
Information - Engineering Staff
Planning - Building Staff
Policy and Strategic Planning Staff
Sustainability Officers
Date 29 August 2019
Contact Steve Nolis
Email: steve.nolis@lga.sa.gov.au
Response Required Yes Respond By 11 October 2019
Summary A draft framework has been developed for public lighting to outline the levels of service SA Power Networks aims to deliver to customers and stakeholders and provide an overview of the public lighting services.

SA Power Networks is committed to developing a collaborative approach with their stakeholders to understand their needs and build strong working relationships through ongoing engagement and communication with their public lighting customers.

A draft framework has been developed for public lighting to outline the levels of service SA Power Networks aims to deliver to customers and stakeholders and provide an overview of the public lighting services.

We are seeking feedback on the draft framework to ensure SAPN deliver services valued by public lighting customers. A copy of the framework can be downloaded here.

A Public Lighting Working Group was established in December 2018 to provide a representative group for public lighting customers to work with the LGA and SA Power Networks on public lighting. The draft framework has been considered by this group prior to seeking feedback from Councils.

Submissions on the draft framework can be made through SA Power Networks or LGA:

 

Alexandra Lewis, Customer Consultation Lead, SA Power Networks, GPO Box 77, Adelaide SA 5001

alexandra.lewis@sapowernetworks.com.au 

 

Steve Nolis, Executive Director Commercial, LGA, GPO Box 2693, Adelaide SA 5001

steve.nolis@lga.sa.gov.au

 

Submissions should be submitted by Friday 11 October 2019.

If you would like further information please contact Alex Lewis, SA Power Networks on 0428 695 175 or Steve Nolis, LGA, on 0419 832 092.

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