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Telecommunications – voice, utility & data

This contract provides for the supply of fixed and mobile voice and data and a range of additional telecommunications and connectivity services covering both metropolitan and regional councils.

Key contract information

Contract numberLGAP 15001
Contract start date1 July 2010 – Optus
8 April 2015 – Telstra
Contract expiry date7 April 2025 (Optus & Telstra)
Extension options2 x 3 year options (2 x extensions executed - Optus)
3 x 3 year options (2 x extensions executed - Telstra)
Procurement methodContact LGA Procurement

Preferred suppliers

  • Optus Business
  • Telstra Corporation Limited
  • Fixed and mobile voice
  • Fixed and mobile data
  • Teleconferencing
  • Satellite
  • VoIP
  • Managed services
  • On-line billing/reporting
  • Audits
  • Hardware

This contract acknowledges that telecommunications has moved from provision of simple mobile phone related voice and data services to whole of business connectivity solutions for council employees and elected members regardless of where they work and/or travel.

It provides councils with significant flexibility, from the supply of simple mobile and voice and data to a full range of services including cloud, virtual machine capability, internet service provision, VOIP and more. A range of specialist consulting services can also be provided by the contractor.

Optus offers a premium managed service desk which actions faults, outages, provisioning, billing, cost centre management and moves, plus adds and changes.

To obtain the best value from this agreement it is recommended that you speak to your account executive.

Click here to see a list of the organisations eligible to access this contract.